This is not an emergency serviceLearn more
华夏跨境医疗

Treatment

Treatment

For people facing a diagnosis, a decision, or a waiting list. We coordinate second opinions and treatment planning at accredited hospitals, and manage the logistics around it.

Specialties and conditions

Pathways we can discuss. Items marked “not open” have no hospital agreement on file and are not bookable this season.

The treatment journey

  1. 1

    Record review

    A hospital physician reviews your records and confirms whether the case can be accepted. You receive that answer in writing.

  2. 2

    Second opinion

    Where useful, we obtain a written second opinion so you can compare it with the plan you already have.

  3. 3

    Treatment plan and estimate

    A named physician proposes a plan, with an itemised cost estimate and an expected length of stay.

  4. 4

    Admission and treatment

    Your coordinator handles admission paperwork, interpretation and day-to-day communication with the clinical team.

  5. 5

    Discharge and follow-up

    You leave with a translated discharge summary and a follow-up schedule, including remote reviews where appropriate.

Read the full disclaimer

We are a coordination service, not a medical provider. Clinical decisions are made solely by the treating physicians and their institutions.

Common questions

Can I get a second opinion without travelling?

Yes. Many hospitals will review records remotely and issue a written opinion. If you then decide to travel, the same physician can usually continue your care.

How long does it take to get an answer?

A first response usually takes three to seven working days, depending on the specialty and how complete your records are.

What if the hospital declines my case?

We tell you immediately and explain why. We then look at alternatives, or tell you plainly that we cannot help.

Book a consultation

Tell us what you need. A coordinator will reply within one business day. Nothing is shared with a hospital until you authorise it.

Include your country code.

Please do not submit medical records or details of your health condition here for now. A coordinator will explain a secure channel separately later.

Preferred contact method

Privacy at a glance

What we collect
Your contact details and booking preferences. We do not collect medical records or health information at this stage.
Why
To match you with a suitable hospital and arrange your appointment.
Who can see it
Our coordinators, and — only after you authorise it — the relevant department of the hospital concerned.
Where it is stored
Railway cloud (US East, Virginia). New-enquiry notifications reach coordinators via DingTalk (Alibaba, China).
Your rights
You can ask us to delete your data or withdraw an authorisation at any time.
Read the full privacy notice
Authorisations and consents

You can withdraw any authorisation at any time from the patient portal, and we will stop the related processing.

Tell us what you need. A coordinator will reply within one business day. Nothing is shared with a hospital until you authorise it.

  • We are a coordination service. We do not practise medicine, make diagnoses or employ treating physicians; all clinical care is provided by licensed hospitals.
  • We never collect medical fees on a hospital's behalf. Hospital charges are paid directly to the hospital.
  • This website does not handle emergencies. In an emergency, contact your local emergency services immediately.